Legal
Privacy Policy
This page explains how Pingvero handles information associated with using our website and its free Internet and network tools — what we process, how the tools themselves work, and the choices available to you. It’s written in plain language, not legal boilerplate.
- No cookies
- No accounts
- No ad tracking
1. Who We Are
Data Controller
The data controller responsible for the information described in this Privacy Policy is Hugo Dufour, publisher of Pingvero. Full publisher and hosting details are listed on our Legal Notice page. You can reach the data controller using the contact details at the bottom of this page.
2. Information
Information We Collect
Pingvero doesn’t require an account, and most of the site — including every tool — can be used without submitting any personal information at all. The information involved falls into two general categories.
Information You Provide
If you contact us directly, for example by email, we receive whatever information you choose to include, such as your email address and the contents of your message. We use it only to respond to you.
Information Processed Automatically
Like any website, our server automatically processes basic technical information needed to respond to your requests — for example, your IP address, your browser’s user agent string, and general request details such as the page requested and the time of the request. Some of our tools use this information directly to do what you asked them to do; our What Is My IP tool, for instance, reads your IP address from the request in order to display it back to you.
3. Our Tools
How Our Network Tools Work
Pingvero’s tools fall into two groups, depending on what they need to do to produce a result.
Tools That Run Entirely in Your Browser
Our Subnet Calculator and Bandwidth Calculator do their arithmetic entirely in your browser, in JavaScript. Whatever you type into them is never sent to our server.
Tools That Talk to Our Server
Our Internet Speed Test, WiFi Speed Test, Ping Test, Jitter Test, Packet Loss Test and Latency Test measure your connection by timing round trips, or sending and receiving data, between your browser and our server — that exchange is how each tool works, not a separate collection of personal data. DNS Lookup and WHOIS Lookup send the domain name you enter to our server, which queries third-party DNS resolvers, domain registries or registrars to answer it (see Third-Party Services below) and returns the result to you. Port Checker sends the host and port you enter to our server, which attempts a real outbound connection to check whether it responds.
None of these tools save your results, or the domains, hosts or ports you look up, to a database. They are, however, part of the request itself, so — like the page requested on any visit to this site — they appear in our standard hosting access logs for the retention period described in Data Retention below. Port Checker, DNS Lookup and WHOIS Lookup also apply a brief, automatic rate limit keyed to a short-lived, one-way identifier derived from your IP address (an HMAC that changes daily and cannot practically be turned back into your IP address), held only for the length of the rate-limit window and then discarded.
4. Purpose
How We Use Information
- To provide and operate the tools and pages on this site
- To run the specific tool you request, such as a DNS or WHOIS lookup you asked for
- To maintain the security of our site and detect or prevent abuse of our tools
- To understand and improve the performance and reliability of our site
- To respond to messages you send us directly
We don’t use your information for advertising, and we don’t sell it.
5. Legal Basis
Legal Basis for Processing
Where the EU/UK GDPR applies, we rely on the following legal bases for each type of processing described above:
- Legitimate interest — to operate the website and its tools, and to maintain their security and prevent abuse (e.g. the rate-limiting identifiers described in How Our Tools Work).
- Performance of a request you initiate — to run the specific tool you use, such as a DNS, WHOIS or port lookup you asked for.
- Consent — when you choose to email us; you provide that information voluntarily and can stop corresponding at any time.
- Legal obligation — where our hosting provider retains standard connection logs as required by applicable law (see Data Retention below).
6. Cookies
Cookies and Similar Technologies
Pingvero does not use cookies, local storage or similar technologies to identify or track visitors across our tools and pages. We do not run analytics, advertising or social-media tracking scripts.
In short: we don’t show a cookie banner on this site, because none of our pages currently set non-essential cookies.
Your browser and network necessarily exchange standard technical information, such as your IP address, with any website you visit simply to load a page — that happens on Pingvero the same way it would on any site, and is separate from cookies or tracking.
7. Third Parties
Third-Party Services
Pingvero is a self-contained website. At the time of writing, our pages don’t embed third-party analytics, advertising or tracking scripts, and the typeface used across the site is served from our own server rather than a third-party font provider.
DNS Lookup queries Cloudflare’s public DNS-over-HTTPS resolver (1.1.1.1) with the domain you enter. WHOIS Lookup queries IANA’s RDAP bootstrap service and then the relevant domain registry or registrar’s own RDAP or WHOIS server, whichever holds the record for the domain you enter. Port Checker also uses Cloudflare’s resolver to resolve a hostname before checking it. In each case, only the domain, host or port you entered is sent to that third party, only to produce the result you asked for — each operates under its own privacy policy, which we don’t control.
Delivering our website to you relies on standard web-hosting infrastructure, which — like any host — necessarily processes basic technical request information, such as your IP address, in order to serve you the page. We do not share or sell your information to third parties for marketing purposes.
If this changes in the future — for example, if we add an analytics tool — we will update this section to name the service and link to its own privacy policy.
8. Retention
Data Retention
We do not maintain a separate database of your tool inputs or results — speed test numbers, IP lookups, or domains, hosts and ports you check are not stored in any database after your request completes. The one exception is the short-lived, one-way rate-limiting identifier described above, which expires automatically after about a minute. This is distinct from the standard hosting access logs described below, which do record the request.
If you email us, we keep that correspondence only for as long as reasonably necessary to respond to and resolve your query.
Standard technical connection logs generated automatically by our hosting provider when your browser requests a page or calls one of our tools — including your IP address, timestamp, and the full request URL, which for a DNS, WHOIS or Port Checker request includes the domain, host or port you entered — are retained for up to twelve (12) months, as permitted under French law (Code des postes et des communications électroniques, article L34-1) for security and law-enforcement purposes, and are then deleted automatically. We do not otherwise access, use or store these logs ourselves.
9. Security
Data Security
We take reasonable technical and organizational measures intended to help protect the information associated with using this site. That said, no method of transmission over the Internet, or method of electronic storage, is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Your Privacy Rights
Depending on where you live, you may have rights under applicable data protection law — for example, the EU/UK General Data Protection Regulation — including the right to:
- Access the information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Request that we restrict certain processing
- Object to certain processing
- Request a portable copy of information you provided us, where applicable
These rights are subject to certain exceptions and limitations under applicable law. To exercise any of them, contact us using the details below.
If you are not satisfied with our response, you also have the right to lodge a complaint with your local data protection supervisory authority. In France, this is the CNIL (Commission Nationale de l’Informatique et des Libertés) — 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, www.cnil.fr.
11. International
International Data Transfers
We don’t use third-party analytics or advertising providers, so we don’t knowingly pass your information to other companies in a different country. As with any website, delivering our pages to you relies on standard Internet routing and hosting infrastructure, which can involve technical data passing through different network locations as an ordinary part of how the web works.
12. Children
Children’s Privacy
Pingvero’s tools are general-purpose network utilities intended for a general audience, and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
13. Updates
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our tools, our practices, or applicable legal requirements. Any changes will be posted on this page, with the “Last updated” date at the top revised accordingly. We encourage you to review this page periodically.
14. Contact
Questions About This Policy?
If you have a question about this Privacy Policy or how Pingvero handles information, get in touch.
You can also reach us through our Contact page, or learn more about the site on our About page.